Orders are prepared upon receipt of payment.
The items are delivered to the delivery address indicated when placing your order. You have the option of having your order delivered to a different address from the invoice address.
Our delivery system also gives you the opportunity to be delivered in access point and offers a wide choice of delivery point..
As a general rule, our items are delivered within 2 to 7 working days.
Maison Catanzaro keeps the stocks updated daily. If an item should be out of order or if it is waiting to be manufactured more than a week, a message will be sent directly to you.
We use UPS or Colissimo for all deliveries in France and abroad.
Shipping costs vary from one country to another and are free under certain conditions **
You will receive a link that will allow you to follow the delivery of your package online.
Shipping costs include preparation and shipping costs.
** In France, delivery at home or at our partner shops 7 € TTC for all orders. Delivery in relay point 6 € TTC, free from 110 € of purchase.
In Europe home delivery from € 11 (varies depending on the country).
HAVE YOU CHANGE YOUR MIND
You have a period of 14 days after receiving your order to return it to us. The return costs are your responsibility. We offer you to refund the product or products that do not suit you.
- Go to your consumer account
- Go to your order history – select the order – then click on « details »
- Select the item(s) to return by checking the box on the right
- Then confirm by clicking on « Request a return »
- After validation by our services you will receive a return confirmation email
You will then be able to return the item(s) :
- Return the product(s) intact, unwashed, and unworn, with the original label and packaging, accompanied by your return form completed.
- Send the package to the following address: FPC SARL – 23 ZAC, LES PIELETTES 13740 LE ROVE, FRANCE. You will receive an e-mail informing you of the good reception of the parcel.
- You will be refunded within 7 working days, after receipt of the package, the amount of returned items excluding shipping costs (except in case of error on our part, the return costs will be refunded).