Our privacy policy

Maison Catanzaro is concerned about respecting your privacy. The privacy policy describes the process for collecting and processing your data.

 

 

Company presentation

The data controller is the company FPC which publishes the maisoncatanzaro.com site, registered with the RCS of Aix-en-Provence under the SIRET number 48520846600022, whose registered office is located at ZAC Les Pielettes, 13740 Le Rove with capital from 5000 .

 

 

The data collection and its uses

 

The account

We collect and use personal data when you register on our site. This data is collected for the purpose of creating a customer account, only if this is necessary for the sales process, and also to offer you a more personalized and pleasant shopping experience.

 

When you register on the site, we collect your last name, first name, birthday (in order to send you personalized offers for your birthday) and email address.

 

If you want to create an account, all you have to do is register on the maisoncatanzaro.com site by clicking on the "Login" section on our home page. Then all you have to do is enter the various personal information and click on the "Validate" button. When registering, we will assign you a username and password. If you try to register and an error message indicates that your login details have already been used, that means your email address must have already been used to create an account on Maison Catanzaro. If you no longer remember the password associated with this email address, click on the "Forgot password" link, you will immediately receive it in your mailbox.

 

 

The newsletter

If you want to be exclusively informed of Maison Catanzaro's sales and new releases, you have to register via the pop-up that appears on the site or on the NEWSLETTER" section at the bottom of the page. You can decide to receive all newsletters on trends, fashion advice, private sales and promotions or not.

When you subscribe to our newsletter, you consent us to use the personal data provided to send you, by email and / or SMS, information on the content or products available on our site. This data is used to provide you with personalized offers.

 

 

The cookies

Our site uses "cookies" to make using and browsing our platform as pleasant as possible for you. The purpose of cookies is to identify you, as well as to allow you access to our site for the duration of your visit. Cookies also cause your preferences to be remembered. Thanks to them, we can adjust the content of our website to your needs, your desires and thus improve our offer.

 

You can deactivate these cookies at any time, in the system settings of your browser. The options for storing and deleting these cookies exist. They allow you to consult our offers, even without cookies. However, if you do not accept cookies, this may restrict the functionality of our site.

 

We also use performance cookies through Google Analytics, a web analysis service from Google Inc. This process allows us to better understand how you get to our site. The information stored by these cookies does not contain any personal data that could reveal your identity.

 

We also use retargeting and remarketing functions from third-party providers on our website. These cookies collect information about your browsing habits in order to offer you advertisements on partner websites, better suited to your circumstances and interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of an advertising campaign. The data of these cookies are at no time combined with your personal data and are only used to practice advertising focused on the interests of the user.

 

You can object to the use of the retargeting or remarketing function by the various third-party providers: Google.

 

 

Who has access to your personal data?

Your personal data will be protected by appropriate measures taking into account its level of sensitivity. We will apply physical protection measures, such as restricted access to facilities and electronic protection measures, such as the use of a password to access personal data stored on a computer.

 

Your personal data is processed by the internal departments in charge of customer data, customer relations and newsletters. This concerns the marketing, communication, after-sales service and in-store salespeople.

 

We also use trusted service providers to carry out tasks such as delivering parcels or managing payments by credit card, we ensure that the latter comply with this Policy and any applicable law regarding respect for privacy.

 

We are not responsible for the personal data that you share or publish on our social networks. This data is not covered by this Policy, because these spaces are public and the data can be viewed or consulted by anyone.

 

What are your rights as a customer?

You have a right of access, rectification and opposition. You can see, modify and delete the data you have saved in your customer account at any time. You cannot delete data that is still necessary to perform the services you have requested, in particular the fulfillment and execution of contracts such as delivery of an order.

 

If you no longer want to receive the Maison Catanzaro newsletter, you can unsubscribe by clicking on a link at the bottom of each newsletter. If you no longer want to receive SMS, reply STOP to the SMS you have received. In most cases, when an unsubscribe does not seem to be taken into account, it is because you have several email addresses and one of your addresses is a redirect to the address with which you are trying to unsubscribe.

 

We keep the data you have provided to us as long as you have an account on our Site, and if necessary, until all your questions and complaints about our services are resolved after the closure of your account, or if we need to keep your information to meet legal conditions.

 

 

Questions and additional information

If you have any problem or a question regarding your personal data (to unsubscribe or delete your data), do not hesitate to contact us: Maison Catanzaro, ZAC Les Pielettes, 13740 Le Rove

 

Or by email: contact@maisoncatanzaro.com or in the contactsection of the website.

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